Return & Exchange Policy

BrandsSea.com

Last updated: [Insert Date]

At BrandsSea, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our Return & Exchange Policy below.

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1. Eligibility for Returns & Exchanges

You may request a return or exchange if:

• The item is unused, unworn, unwashed, and in its original condition

• Original tags, labels, and packaging are intact

• The request is made within 7 days of delivery

Non-returnable items include:

• Sale or discounted items (unless defective)

• Innerwear, swimwear, or accessories (for hygiene reasons)

• Items damaged due to misuse or improper care

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2. Return Process

To initiate a return:

1. Email us at support@brandssea.com with your order number and reason for return.

2. Our team will review your request and provide return instructions.

3. Once we receive and inspect the item, we will notify you of approval or rejection.

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3. Exchange Policy

• Exchanges are available for size or color only, subject to stock availability.

• If the requested exchange item is unavailable, you may choose a refund or store credit.

• Exchanges must be requested within 7 days of delivery.

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4. Refund Policy

• Approved refunds will be processed within 7–10 business days after the returned item is received and inspected.

• Refunds will be issued to the original payment method.

• Shipping charges are non-refundable, unless the return is due to our error or a defective product.

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5. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as BrandsSea is not responsible for items lost in return transit.

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6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Provide clear photos of the item and packaging

• We will arrange a replacement or full refund at no additional cost

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7. Cancellations

• Orders can be canceled before shipment only.

• Once an order has been shipped, it cannot be canceled and must follow the return process.

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8. Contact Us

For any return or exchange inquiries, please contact us:

Email: support@brandssea.com
Website: https://www.brandssea.com